If yous tin can't plow on or sign in to iMessage or FaceTime

To employ iMessage or FaceTime, you need to activate them on your iPhone, iPad, or iPod bear upon. If you see an error message during activation, follow these steps.

When activating iMessage or FaceTime, y'all might come across one of these letters:

  • Waiting for activation
  • Activation unsuccessful
  • An error occurred during activation
  • Could not sign in, delight check your network connexion
  • Unable to contact the iMessage server. Try once more.

Cheque your device settings

  1. Make sure that you're connected to a cellular information or Wi-Fi network. If you're using an iPhone, y'all demand SMS messaging to actuate your phone number with iMessage and FaceTime. Depending on your carrier, you lot might exist charged for this SMS.
  2. Become to Settings > General > Date & Time and make certain that your fourth dimension zone is set correctly.

Turn off and restart iMessage and FaceTime

  1. Go to Settings > Letters and plough off iMessage.
  2. Go to Settings > FaceTime and plow off FaceTime.
  3. Restart your device:
    • iPhone
    • iPad
    • iPod touch on
  4. Turn iMessage and FaceTime dorsum on.

Even so non activated afterward a solar day?

It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:

  1. Make certain that your device has the latest version of iOS or iPadOS.
  2. If you're using an iPhone, contact your carrier to make certain that yous can send and receive SMS messages.
  3. If your iPhone is used with a carrier non found in the wireless carrier manufactures, make sure you can ship and receive international SMS.
  4. Contact Apple Support.

Go more help

Yous tin besides utilize your email accost with iMessage and FaceTime. Sign in to your Apple ID business relationship folio and review all the email addresses you take on file, including the one that you lot're trying to verify. If the electronic mail address is incorrect, you tin update information technology. Then click Resend side by side to the email address that you want to verify.

FaceTime is non bachelor in all countries or regions.

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